Dirty Rotten Liar

All credit cards are consistent. All Visa cards start with a 4, all MasterCard start with 5, American Express is 37 and Discover is 601. If you are insisting the card in your hand starts with a 2, I know you are a dirty rotten liar. There is no card that starts with "2". And I know without a doubt you do not have the card in your hand as you are insisting, So there....you are busted.

Let Me Get My Crystal Ball

The customer was suspicious of me because I asked too many questions.... like, where are you coming from? Where are you going? How many people will be traveling? What day are you planning to leave? When would you like to return? How many adults will be traveling? Any children?

She said.."Are you really the card company? I thought you could help me with this reservation?"

Not without a crystal ball.

One of these Hotels is Not Like The Others....

The man was traveling to Brussels and wanted a flight and hotel. He wanted a particular hotel someone had recommended to him. He found the hotel on our website, on the hotel website and on another online travel website as well. The hotel website and the other online travel website had the same address listed. However our website had a different address.

His concern was whether or not this was the same hotel. He gave me the name of the hotel but refused to give me any other info... said I didn't need it. Well, come to find out not only is the address different.... it's in a different part of the city for crying out loud!

Gee... I wonder if it's the same hotel.....

Who Knew???

A fellow resource agent tells me that the points used for booking travel are considered income and the IRS will come after you for them. They are so popular, it's a shame.

Also, a customer got over a million points in a divorce settlement! Now THAT'S a settlement!