Thursday, July 19, 2012

Can You Wait Just a Minute?

Why why why do people expect me to hold on the line while they set up a user ID, decide where they want to go, debate what day is the best to travel, how many people they should invite to go with them, call everyone they have ever known since first grade and then have me wait while they hunt down the credit card????

Monday, July 16, 2012

Is this a Joke?

I had a guy the other night that wanted me to GUARANTEE him that the rental car he picks up in Glasgow will get 60 miles to the gallon. I honestly had to try not to laugh! Then he got mad at me because I could not promise him that!
I wanted SO badly to tell him I did not personally engineer the car, but instead I just read him what the site says, xxx brand car OR SIMILAR, and read him the disclaimer.


He insists that our site has the avg mpg on the cars we rent, although I couldn't find that anywhere, for that airport nor for the car rental company. In my mind I'm thinking "Well Sir. I'd like to help you but my crystal ball is broken"



I honestly thought it was a joke!