A business traveler has missed his flight from Chicago to Frankfurt. It's the middle of the afternoon yet he can't find any flight numbers, airline info or departure times. How on earth do you show up for an international flight, so late in the afternoon, with no information? On company business no less! Hopefully he has his passport.
I'm sure there is heavy drinking involved somehow from the previous night.
Saturday, May 12, 2012
Someone is Responsible for This
A gentleman books a reservation on the website, flying out of Houston. He is at Bush Intercontinental Airport when he discovers he booked the reservation for Hobby airport, an hour away. He calls up and chews us out because we should have explained things better to him. Now he might miss his flight!
If you're spending that kind of money for a flight, shouldn't you pay more attention to what you're doing?
If you're spending that kind of money for a flight, shouldn't you pay more attention to what you're doing?
Tuesday, May 8, 2012
I Want to go.... SOMEWHERE
A guy calls in and wants to book a flight out of Houston and wants to go on the same flight as his friends..........has no idea which airport, no idea what flight or airline and a general idea of when it departs.........10:00 some thing . Ugh! another one of those days
Saturday, May 5, 2012
Say Lovey, Would you Mind Getting That for Me??
No matter how inconvenient it is to get up out of your chair to fetch your credit card, we will not spend an hour calling different departments to see if we can get it for you. We can't. You must have the security code on the card or we cannot use the card. It's called a security code for that very reason. We can't get it for you. How secure would that be??
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