It was all over the news. A volcano erupted in Iceland and the resulting plume of smoke caused flights to be cancelled in and out of Heathrow. The results were worldwide and far reaching. As a result people were stranded like nothing we have seen since 9/11. It's a major international airport. Even here in Seattle, half a world away from the smoke and ash, flights were cancelled. The planes simply could not fly into Heathrow.
I had a businessman who was scheduled to take off from Philadelphia to Heathrow and while in route to the airport was notified his flight had been cancelled. And no flights would be going out for at least several days. He called me and wanted to see if I could book a flight to Heathrow! Really??
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