Caller: I just heard there is a $25.00 fee to book with an agent.
Agent: Yes Ma'am there is.
Caller: Well, I don't want to have to pay it
Agent: You can book it online and save the booking fee.
Caller: Well, that's just unfair. You discriminate against people who don't have a computer.
note: this is a WEBSITE, for online booking!
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