Just an FYI

OK. We cannot "see" what you have on your computer screen, so don't yell at us that it's "right here on my screen". We also cannot see you standing in the lobby of the hotel you want to book a room in. Nor can we see the name or address of that hotel. We also have no idea what the reservation was you made a month ago with a different company so no, we cannot look it up. We may be amazing but c'mon!