This woman just won't accept the price increase. She's complaining she won't be able to go now, As if that's going to break my heart and I'll change the price.
There are 6 stages of acceptance with travel reservations... We're in step 2 "but it was there just before I called you". That is a shame but it is the nature of a live website, you know how the story goes.
Stage 3: The personal story of why the trip is necessary, yeah...it is funny when they act like you are pocketing the difference, infidelity ... marriage in jeopardy ... the whole soap opera.
Stage 4: anger, "but it was cheaper yesterday... "
Stage 5: tears and resignation... now willing to consider other dates or destinations
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