The Million Point Cheapskate

This was told to me by another agent.

Gail I just told a customer off in a nice way. He called said he knew it was $25 to book with me but he needed my help. I spent over 45 min finding first class business and economy. I Found the best flights with the best hours at the best prices.

He was following me the entire way and then said he was going to book it himself. I told him that he knew that there was a charge and that he took advantage of the company and the customers waiting in line to call. I told him that he should examine his ethics. Had over 1 mil points. I told him I didn't think he was a very nice person and perhaps he should examine his values. I got the tt, but that just wasn't nice.

Tee Hee, I couldn't agree more!