I've made it all too clear how I feel about people who try and book travel while driving. Today I got a woman who when she found out the hotel she wanted was not available, asked me to list which ones were. Then wrote them all down as I listed them. Then she wanted to know how far her points would take her, so she needed to pull out her credit card and read it off to me. She mentioned that she was driving so bare with her but she wasn't going to book until she got home.
I even told her the approximate ratio of points and told her since she didn't have enough anyway to just be safe and wait till she got home. She still insisted on getting her card out, taking her eyes off the road and reading me the info so I could tell her exactly how far they would go. It's bad enough if she takes herself out but what about everyone else on the road?
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