Just Shoot Me

How is it possible to become a senior citizen without being able to follow simple instructions? I have the most befuddled couple ever, who can't seem to understand simple instructions. Each tiny step must be carefully explained or they just don't seem able to comply. Arrrgggghhh. So befuddled, so non comprehending, so very clueless.... I almost feel like I should set them up with a chaperon just so they aren't hopelessly lost in some airport somewhere, aimlessly wandering. They are reading each sentence of the policies and procedures , every word of the trip cancellation information while I wait on the line. All in a sloooooow southern drawl. I can't take any more.... They shoot horses, don't they?