Names Will Never Hurt me....

I had a woman today who wanted an evening flight for the vacation she was booking online. Now mind you she was having me look up all the information for her so she could turn around and book it on the website and save the $25.00 booking fee. There were no evening flights on the day she wanted to travel. I told her the different options such as try another day, come back to it later to see if any flights had been added. That kind of thing. Nothing made her happy. She kept asking me to look again and I kept telling her there were no evening flights available. Finally she called me a bitch and demanded to speak to a supervisor. Not gonna happen. What you will get is a dial tone.