Saturday, March 19, 2011

There is no helping here...

I had a customer call and tell me she needed help with the description for a hotel room she was looking at online. As I'm entering the information for the hotel I ask her what the description says that is unclear to her.

She proceeds to tell me the hotel has 2 queen beds, a balcony, terrace level with a hot tub and ocean view. Then she says, " So... What does that mean?"

What exactly is unclear about that description? Do you need to know the color scheme as well?

No comments:

Post a Comment