I had a customer call and tell me she needed help with the description for a hotel room she was looking at online. As I'm entering the information for the hotel I ask her what the description says that is unclear to her.
She proceeds to tell me the hotel has 2 queen beds, a balcony, terrace level with a hot tub and ocean view. Then she says, " So... What does that mean?"
What exactly is unclear about that description? Do you need to know the color scheme as well?
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