10 Rules for Bookings

Rules for Booking a Reservation:

1. No matter how much you fuss, we cannot book a reservation in 15 seconds. Give yourself enough time for us to do it

2. If you are on the phone with us show some courtesy. Don't put us on hold while you take care of customers at work, don't answer that other line ringing, and I cannot stress this enough.... wait until you are finished with personal hygiene before calling us.

3. Be polite. We can send you to China.

4. Don't be such a tightwad. If you are booking a vacation package of $10,000 I will not listen to you whine about a $25 booking fee to have me book it for you.

5. We can tell a lie from a mile away. Your computer did not just go down changing the prices, you did not just step away from your computer, and the price was not what you say it was just 5 minutes ago.

6. We are required to verify what you tell us. We heard you the first time you told us where you wanted to go, we just need to verify.

7. Slow down. We can type but not 200 words per minute. If you rattle off 20 things a nano- second after saying hello we won't get all of it. Also, see above.

8. Crappy cell phones should be banned. Also, don't call us if you are driving in your car. It is much too dangerous.

9. Keep in mind we do not set the prices, the policies, the procedures or availability. Getting angry with us may make you feel better but it won't change a thing.

10. Be nice