I got a call from a woman who claimed to be having problems booking her reservation on the website. She told me she had a specific flight she wanted to be on and proceeded to give me the information.
When we got to the seating information she requested a specific seat number so she could sit next to her "sister". However, that seat wasn't available. So she gives me 3 other seat numbers. Then tells me she can book any of the seat numbers she had given me because she is a premium member. So I mentioned that I thought she wanted to sit next to her sister, You should have heard her back petal, uhhh, ahhh, well....ummm....
I guess her "sister" was sitting all over the plane?
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