Another agent told me this story:
Poor lady today. She was sweet but she was telling me her email address was like "Kentucky" and she kept saying the state, Kentucky. The spelling of the word Kentucky was spelled like Kantucky so I was misunderstanding her. I think she meant to say, "Kentucky" but with a "KAN" not "KEN". But she was nice so it made me feel bad that she could not explain herself, she was a hickory dickory sounding lady!
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