Unforgettable, not in a good way...

We get a lot of calls every day but few, thankfully, as disturbing as a call I got quite some time ago. It haunts me to this day.
A man called and said he was traveling alone with a child. He wanted a specific, higher end hotel in Chicago for one night. He wanted an upper floor, in a certain location. One King sized bed. The hotel had rooms with 2 beds but he didn't want it. He said she would sleep with him.
He said he would be flying out the following day to an overseas destination and he needed a car for just one day. I asked him what age the child was so I could request a car seat for her. He wouldn't say how old she was but said she was "small". Then he told me she wouldn't need one. I told him it's the law, that he has to put a child in a car seat or a booster seat. He cancelled the reservation for a car.
Here is the disturbing part as if it were not already very disturbing. He didn't want the hotel to know he was bringing in a child. He said she was disabled and would be "sleeping" and he would bring her in what I think was a stroller the way he described it. I asked him if she had a passport and he let slip she did not but quickly tried to cover that up by saying she wouldn't need one.
When I got to the point of booking the hotel he gave me a name that I was pretty sure was fake to use as the check in name. He got angry when I asked him for the billing information which includes the name on the credit card and the address of the cardholder. He said if the credit card is good he shouldn't have to give his name then hung up.
I hope this was a prank but I sent up a fervent prayer for that child just the same.