An agent had a caller she spoke to on three different occasions today, putting together an itinerary. Each time refusing to book because she wanted to save the booking fee. She also spent 45 minutes on hold with customer service trying to save the $25 booking fee. She finally got tired of waiting and hung up. And on the 3rd quote the price went up $1k . So she says to me I should have booked with you this morning.... I spent the whole day on this now I can't afford to go at all. I said... remember I told you twice before that we did not know when or if the prices would increase?????
gotta love it
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment