What is the matter with people who call from work. Do they really think they can book travel while waiting on customers??? Or the cop that another agent tried to help.
The agent says, "I had a cop once calling from his car and I was competing with his 2 way radio the whole time, and it was for his personal travel. He kept saying, I need to answer this..."
The worst I had was a guy at work at a pizza shop. Every couple of minutes he would set down the phone to take an order. It took me at least 3 times longer that normal to put together that itinerary. Then after that his credit card wouldn't go through.
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