So a woman calls in and needs a room in San Diego for tonight. She has a specific hotel in mind that her sister had stayed at several months ago. When her sister booked the reservation she got a special pricing and a few perks with it.
Well, not only are the special pricing and perks not available any more but the hotel doesn't have availability. The agent does her best to find a suitable hotel for her but the woman doesn't want any of the suggested hotels.
Finally she tells the agent to "Call me back when you find a hotel, I need to leave now. And by the way, I have a dog. You need to find a hotel that will take my pet."
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