What would possess someone to stay on hold for 3 hours? My customer this morning told me she would try not to take it out on me or hold it against me but she sat on hold for that long yesterday.
I'm sorry, but even if it were urgent I would just call back in a little while, certainly not hold for hours at a time. No way would I hold that long for a reservation. She did not book by the way after all that.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment